OfficePrivacy.com is happy to accommodate returns and exchanges within 30 days from receipt of merchandise. However, returned merchandise will only be accepted for return if accompanied by a Return Merchandise Authorizaton number.
Use this link to request an RMA: RMA Request
Please include an order#, company name, and reason for return.
Please note that merchandise received more than 30 days after purchase will not be accepted for return. Merchandise must be in its original condition with original packaging. Shipping fees are not refundable unless the item was damaged during shipping. A full refund will be given for returned items, less the shipping cost.
Refunds can only be credited back to the card used to make the original purchase.
If an item is defective and within our 30 day warranty, we will pay the shipping costs for the replacement item.